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Technical Business Analyst

Are you someone who wants to support the business needs of a highly technical user interface development team? If so, this role might be perfect for you. Jack Henry and Associates is seeking to hire a motived Technical Business Analyst, reporting to the Software Engineering Manager who will serve as a liaison between customers and development departments during the product development phase. Ideal candidates will be able to work collaboratively across a diverse team to gather business requirements, conduct process mapping, create use cases and user stories, work on enhancements, etc. with the intent to facilitate product development and system requirements.
About this Team:
Working as part of the User Interface Development Group, this team supports development and production of Jack Henry's Banking Core, Call Center and Branch Anywhere solutions. This is a small team of 4 other technical business analysts that will work very closely together supporting development needs. This role will focus on triaging incoming cases to help business units.
Locations:
This role can be worked out of the following locations: Springfield, MO or Monett, MO.
MINIMUM QUALIFICATIONS
Minimum 18 months of experience as a technical business analyst, technical analyst or product analyst.
Minimum 18 months of experience with Jack Henry's SilverLake or 20/20.
PREFERRED QUALIFICATIONS
Bachelor's Degree Preferred.
Experience writing business requirements for customer projects.
ESSENTIAL FUNCTIONS
Interacts with customers to gather system requirements.
Defines the system and functional requirements of the product.
Prepares business requirements and functional specifications.
Serves as a resource and/or participant in business process re-design activities. Assists the customer in determining if and how system enhancements may improve process flow and business function.
May perform application, system and regression tests.
Responsible for creating business requirements and system documentation, as well as contributing to end-user and project management documentation.
Works with quality assurance and programming teams to ensure changes are migrated into production correctly.
Interacts with technical teams to convey business requirements.
Works with industry research groups to prepare for product trends.
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Females, minorities, veterans, and individuals with disabilities are encouraged to apply.

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